Trade Show Results - Lancaster
Folks in our aisle would usually stop to watch the film clip of the intruder jumping the border fence (as described in yesterday's posting). This afforded a painless way to strike up a conversation, explaining where the film was taken, that YES, it was actually a real, not staged event; NO, we don't know what happened to the intruder; and YES, if there were two intruders, the camera would have followed the intruder threatening the highest risk area… and so forth. The conversations naturally continued a course to the capabilities of security cameras and our assessment of the attendee's level of interest.
Opening a conversation with folks who were already expressing a level of interest in security, whether a potential customer or not, made the event interesting and fun for us. In the "conversations" model I shared with you, we were clearly in a conversation for RELATIONSHIP that sometimes moved into a conversation for POSSIBILITY, (i.e., "I think I have a [friend, relative, acquaintance] who might be interested in CCTV and I'll mention I met you"); or further progressed into a conversation for OPPORTUNITY, (i.e., "I have a huge commercial farm with a number of large outbuildings and I want to think about adding security to the property"), and in at least one case, to a conversation for ACTION, (i.e., "I manage a hotel. Give me a call, I'd like you to come out and quote a new security system.")
Again, we netted quite a number of leads. This time I would categorize the cards in the bowl as "cool" rather than "warm", and most in my pocket as "warm" with only a couple as "hot". The reason for these shift of terms from the previous trade show is simply because many Lancaster show exhibitors were offering door prizes if you dropped a card in their bowl (we offer an electronic newsletter). The large offering of door prizes caused attendees to drop cards willy-nilly in any bowl they saw, so I know a lot of the cards are probably not from folks who had any interest in CCTV but from folks who were interested in a door prize. But they'll still get our electronic newsletter and by their click-through to our links I'll be able to identify true prospects.
Oh, and speaking of prizes, we were delighted when our exhibit was awarded FIRST PRIZE for MOST INFORMATIVE EXHIBIT! A very happy result that boosts our energy for manning our American SecuriComm booth at the IFMA World Workplace Conference at the Philadelphia Convention Center, October 23-25.
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