Business Quest

Welcome to everyday adventures in my business life, including thoughts and feelings about a world within which all things are connected. This QUEST is a JOURNEY to share knowledge, a JUNKET to share enjoyment, and often times simply an OUTING among old friends and new acquaintances.

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Location: Hockessin, Delaware, United States

To Myers-Briggs I'm an INTJ on the cusp of an E. A war-orphan, I was raised an only child by my mother. Born into a family of engineers and inventors, I naturally gravitated to engineering; model railroading at age 5. By the time I left high school the railroad was well automated (back when mechanical relays and vacuum tubes prevailed.) Home was Gary, Indiana and while attending Purdue University I majored in Electrical Engineering, worked part-time and summers as a motor inspector at the Inland Steel 80" Hot Strip, where I found the air conditioning requirement of early automation equipment to be personally beneficial. I joined the DuPont Corporation as a Design Engineer and moved to Waynesboro, VA. (where in 1969 I automated the 1929 Acetate Chemical process using a Digital Equipment PDP 8E computer supervising five PDP14 industrial controllers -- the computer was programmed using a Teletype machine and paper tape!) I also had the pleasure of an assignment in Londonderry NI in 1973 followed by a move to Charleston, SC in 1976 to construct a fully automated polyester fiber facility (complete with industrial robots). But enough about me...

Friday, October 21, 2005

Trade Show Results - Lancaster

Our booth attracted a lot of interest and good conversation, making the trade show a fun event for us. Folks enjoyed our projecting the image from our "tour" camera atop the pole, and it had an unanticipated benefit - the image displayed the Time and Date across the footer so as it turned out, we inadvertently supplied the only clock in the entire exhibit hall!

Folks in our aisle would usually stop to watch the film clip of the intruder jumping the border fence (as described in yesterday's posting). This afforded a painless way to strike up a conversation, explaining where the film was taken, that YES, it was actually a real, not staged event; NO, we don't know what happened to the intruder; and YES, if there were two intruders, the camera would have followed the intruder threatening the highest risk area… and so forth. The conversations naturally continued a course to the capabilities of security cameras and our assessment of the attendee's level of interest.

Opening a conversation with folks who were already expressing a level of interest in security, whether a potential customer or not, made the event interesting and fun for us. In the "conversations" model I shared with you, we were clearly in a conversation for RELATIONSHIP that sometimes moved into a conversation for POSSIBILITY, (i.e., "I think I have a [friend, relative, acquaintance] who might be interested in CCTV and I'll mention I met you"); or further progressed into a conversation for OPPORTUNITY, (i.e., "I have a huge commercial farm with a number of large outbuildings and I want to think about adding security to the property"), and in at least one case, to a conversation for ACTION, (i.e., "I manage a hotel. Give me a call, I'd like you to come out and quote a new security system.")

Again, we netted quite a number of leads. This time I would categorize the cards in the bowl as "cool" rather than "warm", and most in my pocket as "warm" with only a couple as "hot". The reason for these shift of terms from the previous trade show is simply because many Lancaster show exhibitors were offering door prizes if you dropped a card in their bowl (we offer an electronic newsletter). The large offering of door prizes caused attendees to drop cards willy-nilly in any bowl they saw, so I know a lot of the cards are probably not from folks who had any interest in CCTV but from folks who were interested in a door prize. But they'll still get our electronic newsletter and by their click-through to our links I'll be able to identify true prospects.

Oh, and speaking of prizes, we were delighted when our exhibit was awarded FIRST PRIZE for MOST INFORMATIVE EXHIBIT! A very happy result that boosts our energy for manning our American SecuriComm booth at the IFMA World Workplace Conference at the Philadelphia Convention Center, October 23-25.

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